Job Title: Test Manager
Location: Singapore
Experience: 7 - 8 Years
Job Summary
We are looking for a highly skilled and experienced Test
Manager to lead our QA team in delivering high-quality, scalable, and robust
software solutions. The candidate will be responsible for planning,
coordinating, and executing testing strategies across multiple projects,
ensuring adherence to timelines, budgets, and quality standards. This is a
leadership role requiring both technical proficiency and team management
capabilities.
Mandatory Skills
·
Proven
experience managing QA teams in Agile/Scrum environments
·
Strong
understanding of software testing lifecycle (STLC) and QA methodologies
·
Expertise
in test planning, test strategy, and test execution management
·
Experience
with defect tracking tools like JIRA, Bugzilla, or Azure DevOps
·
Hands-on
knowledge of both manual and automation testing
Key Responsibilities
·
Lead
and manage the QA team across functional, integration, system, and regression
testing
·
Develop
and maintain detailed test strategies, plans, and documentation
·
Coordinate
with project managers, developers, and business analysts to define quality
objectives
·
Implement
test automation strategies and frameworks (where applicable)
·
Monitor
QA metrics (defect rates, test coverage, etc.) and drive improvements
·
Conduct
regular reviews, mentor junior QA members, and ensure skill development
·
Manage
test environments, test data, and risk-based testing approaches
·
Ensure
compliance with quality standards and best practices across projects
Qualifications
·
Bachelor’s
or Master’s degree in Computer Science, Engineering, or related field
·
ISTQB
/ CSTE or other QA certifications (preferred)
Technical Skills
·
Test
management tools: JIRA, TestRail, HP ALM, Azure DevOps
·
Automation
tools: Selenium, UFT, TestNG, or similar frameworks
·
Basic
understanding of programming or scripting languages (Java, Python, VBScript)
·
Knowledge
of CI/CD tools (Jenkins, Git, Azure DevOps)
·
Familiarity
with API testing (Postman, REST Assured)
Soft Skills
·
Strong
communication and leadership skills
·
Critical
thinking and decision-making abilities
·
Conflict
resolution and stakeholder management
·
Ability
to multitask and manage priorities
·
Team
motivation and performance coaching
Good to Have
·
Experience
in performance testing (JMeter, LoadRunner)
·
Cloud
platform testing exposure (AWS, Azure)
·
Knowledge
of security testing basics
·
Experience
with mobile app testing
·
Work
Experience
·
7+
years of experience in QA/testing roles
·
Minimum
2–3 years in a team lead or test manager role
Compensation & Benefits
·
Competitive
salary and annual performance-based bonuses
·
Comprehensive
health and optional Parental insurance.
·
Optional
retirement savings plans and tax savings plans.
Key Result Areas (KRA)
·
Define
and implement project-level test strategies and plans
·
Deliver
high-quality releases with minimal post-production defects
·
Build
and maintain a scalable, skilled, and high-performing QA team
·
Drive
automation adoption and CI/CD integration in testing
·
Ensure
compliance with QA governance, risk management, and documentation
Key Performance Indicators (KPI)
·
≥
95% adherence to testing timelines across projects
·
≤
1% post-release defect leakage rate
·
≥
90% test coverage for critical modules
·
≥
4.5/5 internal stakeholder and client satisfaction score
·
≥
80% automation coverage in applicable projects
·
≤
5% attrition rate in QA team under management
·
100%
compliance with documentation and audit requirements
Contact: hr@bigtappanalytics.com